Privacy Policy
Effective date: January 1, 2026
Who we are
JourneyNest Guild provides educational courses in furniture assembly and repair. You can reach us at [email protected] or +1 (415) 672-0943.
What we collect
- Account data: name, email, hashed password.
- Transaction data: purchased courses, pricing, and timestamps (processed by our payment providers).
- Usage data: page views, device type, and basic analytics events.
- Support data: messages you send via the contact form.
How we use data
- Provide and improve courses and site functionality.
- Authenticate and secure accounts.
- Process purchases and provide receipts.
- Respond to support requests.
- Comply with legal obligations and prevent abuse.
Cookies and similar technologies
We use essential cookies to keep you signed in and remember your theme preference, as well as analytics cookies to understand aggregate usage. You can control cookies in your browser settings.
Legal bases
Depending on your location, we rely on contract performance, legitimate interests (e.g., improving the service), consent (for optional analytics), and compliance with legal obligations.
Data sharing
We share limited personal data with:
- Payment processors to complete transactions.
- Cloud providers for hosting and backups.
- Analytics providers for aggregate statistics.
- Service providers under confidentiality agreements.
Retention
- Account data: kept while your account is active and for up to 24 months after closure for legal, audit, and anti-fraud purposes.
- Transaction records: retained for the period required by tax and accounting laws (typically 7 years).
- Support messages: 24 months unless you request earlier deletion.
- Analytics: aggregate data retained up to 26 months.
Your choices and rights
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Export a copy of your data in portable format.
- Withdraw consent where processing relies on consent.
Security
We apply encryption in transit, hashed passwords, access controls, logging, and periodic reviews. No method is perfectly secure; we continuously refine our safeguards.
Children
Our courses are intended for adults and teens with guardian consent. We do not knowingly collect data from children under 13.
International transfers
If data is transferred across borders, we use standard contractual clauses or equivalent safeguards.
Updates
We may update this policy. We will post changes here and update the effective date.
Contact
Questions about this policy? Email [email protected] with the subject “Privacy”.